Privacy Policy

This page informs you of the Tap2Open, LLC (“us”, “we”, or “our”) policies regarding the collection, use and disclosure of personal information when you use the services of the website (the “Service”).


We do not record your location. Your location is only used to determine when you are close enough to request entry. 

We may record your location (to improve the geofence at the community you are visiting) only at the moment you use the application to open an entrance. If you are outside the vicinity of the entrance we do not record your movements or location. Your location is necessary to determine when you are close enough to an entrance to safely gain access. The recorded location data is used solely for the purposes of improving the usage experience of Tap2Open.

Personal Information

Our Service does not collect or store any personal information from your device. The Service does keep a record of your entry solely for the benefit of the “resident.”

Tap2Open, LLC does not now, nor will it in the future, sell, rent or lease any of our customer lists and/or names to any third parties.

Tap2Open, LLC may disclose your personal information, without prior notice to you, if required to do so in accordance with
applicable laws and/or in a good faith belief that such action is deemed necessary or is required in an effort to:

  • Remain in conformance with any decrees, laws and/or statutes or in an effort to comply with any process which may be served
    upon Tap2Open, LLC and/or our website;

  • Maintain, safeguard and/or preserve all the rights and/or property of Tap2Open, LLC; and

  • Perform under demanding conditions in an effort to safeguard the personal safety of users of and/or the general public.

Contact Details

If your device allows you to invite a guest from your contacts the contact details you use to invite your guest (e-mail, phone number, etc.) will be transmitted to Tap2Open, LLC and stored as part of the invitation. The contact details are used so that an invitation can be sent from multiple devices.

Only the contacts you specifically invite will be shared with Tap2Open. We will not access or store any other contact information.

The added contact details are not shared with your guest. In some cases your community management can see the contact details if they are permitted to by the system configuration to allow them to send invitations on behalf of their residents (you). Tap2Open will never disclose the contact details to a third party or use them for any purpose other than providing our services to you.


Our service uses cookies that help us to make our website work as efficiently as possible; such as remembering your login session
details, remembering your settings preferences, or ensuring that your login session is not hijacked.

Log Data

As with most websites, We collect information that your browser sends whenever you activate this Service. This log data may include information such as your computer’s Internet Protocol (IP) address, browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages and other statistics. We will not disclose this log data. The log data will only be used for the benefit of operating our Service.

Service Providers

Tap2Open, LLC. may employ third party companies and individuals to facilitate this Service, to provide the Service on our behalf, to perform service-related services or to assist us in analyzing how our Service is used. These third parties may have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.


The security of your personal information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage or communication is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Third Parties

We have no control over, make no guarantees, and assume no responsibility for the content, privacy policies or practices of any third party sites, software, or services.

Changes To This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

2234 N. Federal Hwy. #447

Boca Raton, FL 33431

Phone: 561-740-OPEN (6736)


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