Support
Below are several user’s guides, documents and videos to help. If you need further assistance, email us or call us at 561-740-6736 and select option 2.
For Residents:
- Resident Quick Start Guide
- Video-Getting started with Tap2Open
- Tap2Open Scheduling Options
- Video-How to create and send invitations
- Video-An In-Depth Look at Invitations
- VIdeo-Sending an invitation to multiple guests
- Video-Adding a New User
- Frequently Asked Questions (FAQ's)
- Tap2Open Dashboard App Download (Click from your phone)
- Tap2Open Access App Download (Click from your phone)
- Resident Directory Overview
- Delivery Driver Instructions
For Adminstators:
Residents can allow access to guests from anywhere using the Tap2Open website or app and sending invitations via text message, email or web link. When your guest arrives, the let themselves in using their smartphone! Residents can also use Tap2Open to the enter their community using their smartphone just like a remote!
Installers/Technical Documentation
Community administrators can add or remove residents to the community with ease via our web-based Community Management system. The system allows administrators to view entry logs, change passwords, and move-in/move-out residents.
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